Sonar Shield Co. Return & Warranty Policy

At Sonar Shield Co., a proudly veteran-owned small business, we stand behind our products with a 30-Day No-Questions-Asked Guarantee and a Lifetime Replacement Warranty. Our policy is straightforward, fair, and customer-friendly – giving you peace of mind with every purchase.

30-Day No-Questions-Asked Money-Back Guarantee

If for any reason you’re not completely satisfied with your Sonar Shield product, you can return it within 30 days of delivery for a full refund or exchange. Here are the details:

• 30-Day Window: You have 30 days from the date of delivery to initiate a return, no matter the reason.

• Product Condition: Please return the item in original condition (undamaged and, if possible, in original packaging). It’s okay if you tried it out – just send it back in reasonably good shape.

• Refund or Exchange: You can choose a full refund of the purchase price or an exchange for a different Sonar Shield product. No restocking fees or hidden charges.

• Easy Returns Process: Simply contact us to start the return (see How to Initiate a Return or Warranty Claim below). We’ll give you instructions for sending the product back. Please do not send the item without contacting us first.

We truly mean “no questions asked” – we won’t hassle you about why you’re returning it. Our goal is to make sure you get a product that works for you, or your money back.

Proper Installation & Use

To ensure maximum protection and to avoid any issues with your electronics’ own warranties, always install and use Sonar Shield products as directed:

• Follow the installation instructions provided with your Sonar Shield cover or visor.

• Consult your fish finder/sonar owner’s manual regarding use of accessories. Using our product correctly will ensure you don’t inadvertently void any warranty on your fish finder.

• Make sure the Sonar Shield is securely and correctly attached before each use. Proper installation helps our cover do its job effectively.

Using the product correctly guarantees the best performance and keeps both our warranty and your device’s warranty intact.

How to Initiate a Return or Warranty Claim

We’ve made it simple to get a refund or replacement:

1. Contact Us: Reach out via our website contact form or email Sales@thesonarshield.com. Provide your name, contact info, and order number (or other proof of purchase), and let us know what you need (return or warranty replacement, and the reason).

2. Follow Our Instructions: Our team will respond promptly with next steps. We may provide a shipping label or address and, if it’s a warranty case, we might request a photo of the damage. We’ll guide you through what to do.

3. Send Back the Product: Ship the item back as instructed (for warranty claims, include the damaged product). Once we receive it, we’ll quickly process your request – issuing your refund or shipping your replacement right away.

Need Help? If you have any questions about this policy or need assistance, email us at Sales@thesonarshield.com. We’re here to help and ensure you have a great experience with Sonar Shield Co.

Thank you for choosing Sonar Shield Co.! We value your trust and are proud to help protect your gear. Fish with confidence knowing that we’ve got you covered.